KBH University

Search for answers or browse our knowledge base.

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Email Word Attachments

    No way to return to the app

    Neo internal email system allows files to be attached from a variety of sources, including Microsoft Word. When a Word document is opened from within the Staff App that is docked on a mobile device's Home Screen (i.e. how it is typically accessed), it opens in such a way that navigation back to the app is impossible. It will look similar to the image below.

    This may be fixed in iOS in the future, but as of this writing, the only solution is to close the app and reopen it.

    If this is a common problem for you, it works as expected by navigating to the site directly at mobile.kbhmaine.org.



     

    Still can't find what you are looking for?

    Your IT Support team is here for you.

    Contact Support

    Powered by Helpjuice