Care Coordination and Case Management
Differences in scope and focus between these 2 key aspects of the CCBHC model
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What is the difference between Care Coordination and Case Management? Care Coordination and Case Management both aim to improve healthcare outcomes, but they differ in scope and focus. Care coordination emphasizes organizing and coordinating care activities across multiple providers to ensure seamless and effective care. Case management focuses on individualized needs, including assessment, planning, and monitoring, often within a specific setting or for a particular condition. |
| Care Coordination organizes patient care activities and information sharing among all participants to achieve safer, more effective care. It focuses on communication of the client’s needs and preferences, ensuring a patient-centered approach across various health services. |
| Case Management is a collaborative process involving assessment, planning, facilitation, and advocacy to meet an individual’s comprehensive health needs. It often targets specific diseases or conditions, using a structured care plan, and is more clinical in nature. |
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Care Coordination:
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Case Management:
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Care Coordination |
Case Management |
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FOCUS |
Organizing care activities across multiple providers | Individualized assessment, planning, and monitoring |
SCOPE |
Broader, encompassing various aspects of care | More targeted, focusing on specific needs |
GOAL |
Improved outcomes through seamless care | Improved outcomes through individualized support |
SETTING |
Often across multiple settings and providers | Can be within a specific setting or for a specific condition |
