If you've forgotten your PIN for your Yubikey, fear not! You CAN reset it yourself by following these step-by-step instructions.
Please note: You'll need access to the Internet. Since you've forgotten your PIN/password, you won’t be able to log on to a computer yourself, so you’ll need to find someone who is already logged in and use their computer. |
Click on the Windows button at the bottom left of your screen.
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Type Sign-In and this will bring up Sign in the search box
Select Sign-In Options
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Click on Security Key
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Click Manage
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Touch your security key when it prompts.
Click on Reset Security Key
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Click on Proceed at the next scary screen 😱
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Insert your Yubikey.
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Touch your security key within 10 seconds of reinserting the key.
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Touch the security key the SECOND TIME!
RESET COMPLETE! Yay! There was much rejoicing!
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Once this is done you will need to go back to myprofile.microsoft.com to delete the Security Key and re-add due to the PIN change!
Click on Update Info under Security Info
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Click DELETE for your Security Key
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Now click Add Sign-in Method
Select Security Key – And follow all prompts to setup the key again
REMEMBER TO SET THE PIN TO YOUR KBH WINDOWS PASSWORD!! |