If you've forgotten your PIN for your Yubikey, fear not! You CAN reset it yourself by following these step-by-step instructions.
Please note: You'll need access to the Internet. Since you've forgotten your PIN/password, you won’t be able to log on to a computer yourself, so you’ll need to find someone who is already logged in and use their computer. |
Click on the Windows button at the bottom left of your screen.
Type Sign-In and this will bring up Sign in the search box
Select Sign-In Options
Click on Security Key
Click Manage
Touch your security key when it prompts.
Click on Reset Security Key
Click on Proceed at the next scary screen 😱
Insert your Yubikey.
Touch your security key within 10 seconds of reinserting the key.
Touch the security key the SECOND TIME!
RESET COMPLETE! Yay! There was much rejoicing!
Once this is done you will need to go back to myprofile.microsoft.com to delete the Security Key and re-add due to the PIN change!
Click on Update Info under Security Info
Click DELETE for your Security Key
Now click Add Sign-in Method
Select Security Key – And follow all prompts to setup the key again
REMEMBER TO SET THE PIN TO YOUR KBH WINDOWS PASSWORD!! |