Highlights

Recap

Key points

1. Event pages in AlertMedia allow users to organize updates, resources, and employee responses in one place during ongoing events.
2. Users can create event pages by navigating to the Events section in the web application, giving the page a meaningful name, and adding important news and company directives.
3. Event pages can be shared with users by sending a notification that includes a unique link to access the page. Users can receive updates, leave comments, and engage with the page. Once the event is resolved, the page can be archived.

Outline

Using Event Pages

• AlertMedia's Victoria welcomes participants to a video tutorial on how to use event pages. Event pages allow users to organize updates, resources, and employee responses in one place during an ongoing event.
• To create an event page, users must navigate to the web application, click on new event, give the event page a meaningful name, share the latest status, choose the event type, assign the event urgency, and finally click create event. Once created, users can add additional resources to the event page like maps, emergency plans, videos, and PDFs by clicking attach under the resources section and selecting the items they'd like to add to the page.
• To share the event page with users, users can click send notification and fill out the five steps of sending a notification as they normally would, but they'll notice that the information for their event page now populates under step five. Users should make sure to click the checkbox that says include event page link before pressing send.
• This will send everyone a unique link to access the page for added security. Users can easily post updates to the event page as the situation progresses and even send new notifications for more important updates.
• For the most important information, users can pin updates to the top of their employees. Employees can leave comments on updates, but they won't appear publicly until manually published to the event page.
• Users can also reply directly to the user, mark the comment as read or archive it if it is not relevant. Users can monitor the engagement with their event page on the event details tab, scroll to the bottom of the page to see page visits.
• Once the incident comes to a close, users can easily archive the event page from the event details tab, which will deactivate any links for employees. AlertMedia recommends sending out a final notification from the event page, letting employees know that the incident has been resolved before archiving the page as an admin.
• Archived events can always be viewed later.

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Transcript

0:00 | Victoria
Welcome to AlertMedia and this video tutorial will show you how to use event pages.  Event pages allow you to organize updates, helpful resources and employee responses in one place during an ongoing event like a hurricane demonstration or traffic accident, to create an event page, first navigate two events in the web application and click new event in the upper right-hand corner.  From here, give your event page a meaningful name, share the latest status, including important news, and company directives, choose the event type, assign the event urgency, and finally click create event.  Once created, you can add additional resources to the event page like maps, emergency plans, videos and PDFS. To do this, click attach under the resources section and select the items you'd like to add to the page. Once you're ready to share the event page with your users, click send Notification. In the upper right-hand corner. From here, you can fill out the five steps of sending a Notification as you normally would, but you'll notice that the information for your event page now populates under step five. Make sure to click the checkbox that says include event page link before you press send. This will send everyone a unique link to access the page for added security. You can easily post updates to the event page as the situation progresses and even send new notifications for more important updates. To make sure your people get the message. Updates are especially helpful for frequent communications when you don't want to overwhelm your audience with too many notifications. For the most important information, you can pin updates to the top of your employees, can leave comments on updates, but they won't appear publicly until you manually publish them to the event page. You can also reply directly to the user, mark the comment as read or archive it if it is not relevant, access these features. Under the published replies tab… you can monitor the engagement with your event page on the event details tab, scroll to the bottom of the page to see page visits. Once the incident comes to a close, you can easily archive the event page from the event details tab, which will deactivate any links for your employees. We recommend sending out a final Notification from the event page, letting your employees know that the incident has been resolved before archiving the page as an admin. You can always come back and view archived events for more tutorial videos. Please visit our support portal.