Frequently Asked Questions
Question: Why can't I add a note to an appointment? I don't see the Add Note option.
Answer: You can’t see the Add Note link because the schedule increment is too large. Click Options in the bottom left of the schedule and decrease the increment (usually 10-15 minutes is ideal).
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Questions: I don’t have the option to see someone’s schedule
Answer: Click Options in the bottom left of the schedule and then click All Staff Temp Access to see the full list of staff
Question: I errored an appointment accidentally and can’t see it anymore. How do I view errored scheduled appointments?
Answer: Click Options in the bottom left of the schedule, and then click Show Errors. Or vice versa, if you don’t want to see them to make the schedule less cluttered.
