Key Concept
As a guardian or caregiver of multiple clients at KBH, navigating between clients is required to complete tasks for each person on the Client Portal.
Step 1: Log in.
Step 2: Select a Client
- Clients are listed by name
- Alert signifies there is a required action for this client
- Not Verified indicates you have not yet completed the one-time DOB verification for that client.
- Click the client name you wish to view and verify their DOB to access their information.
- Here is an example from a testing system (not real names).
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Step 3: Return to the Client Selection List
- Once a client is selected, to return to the selection list, use the Back button on the page and you will be returned to the screen pictured above.
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