While we work on transitioning equipment to allow KBH's normal method of remotely accessing computers, we have an alternate method of gaining remote access to your computer so we can support you and move to a resolution for any issues you may run into.

Follow the below steps to allow a member of our support team to assist you.

Navigate to the KBH Staff Portal and select ScreenConnect from the Employee Links menu to the right of your screen.

The support team member will tell you which option to choose from the  Join a public session dropdown menu and click the arrow to join.

Click the ScreenConnect download that appears once you've selected your session.  Once IT Support has done their part of this, you'll then be connected!