KBH University

Search for answers or browse our knowledge base.

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Release of Information

    A signed Release of Information (ROI) is required in order to allow KBH to share/release client information with any outside entity in any capacity.

    Use this screen to view past and current releases or create new ones.

     


    From the Client Menu

     


     

    Use the dropdown list to choose which Status of releases you would like to view.  Check the Default box to save your preference.

     

     

    Generate a new release.

     

     

    Generate a General Payor release.

     

     

    Generate a new release in PDF form.  This will pre-fill client information at the top but will be otherwise blank for you to print and manually complete.

     

    Delete the selected release.

     

    View the release in PDF form.

     

     

    To renew the release.

     

     

    Allow the selected release to expire without generating a Neo alert to renew it.

     

     

    Add a comment for this release or read previously stored comments.

     

    Release was printed onto paper and signed by client and then scanned into their chart.  Use this button to view the original scanned copy.
    Select this release to view/edit (not available on releases that have already been signed, or have expired)

     

    Release Status Meanings

    Active Release has been signed, and it is still within the approved time frame.
    Inactive Release not active.
    Expired Release had been signed by client; however, time limit has been surpassed.
    Revoked Release was once active, but client withdrew consent for release prior to the original release's expiration date.
    Invalid Release has been designated as not valid.
    Declined Client has not to sign this release.
    Waiting For Client Signature Release has been sent to the Client Portal for signature.
    Waiting For Staff Approval

    Release has been signed by client and has been designated to require staff review/approval before it will be categorized as active.

     

    Review/approval is done through the Document Delivery screen.



    Still can't find what you are looking for?

    Your IT Support team is here for you.

    Contact Support

    Powered by Helpjuice