How-To

Learn how to add the Microsoft Authenticator app to your Microsoft profile to use for two-factor authentication.

Login

Click here to log in to your Microsoft account.

You will log in using your KBH email and password.

Home Screen

Upon logging in, you'll see an option in the Security Info section - select Update Info.

Add Sign-In Method

Click Add Sign-In Method.

Choose A Method

Click the arrow to open the drop-down menu of method options.

Select Authenticator App

Choose Authenticator App.

Add

Click Add.

Get The App

The Microsoft Authenticator App has been installed on all agency cell phones and iPads.  If you will be using a different device, use the App Store or Google Play Store to download it at this time.

Click Next.

Set Up Your Account

Locate the Authenticator App on your device and open it.

Select Work or School Account.  

Your login will be your KBH email and password.

QR Code

To scan the QR code that appears in your Microsoft profile, click the Verified IDs button on the bottom right of the Authenticator App and then the blue Scan QR Code button.

This will open up your device's camera.  Aim the camera at the QR Code as if you were going to take a picture.  This will automatically scan the code - no need to press any buttons!

Once it's scanned, click Next.

Microsoft Profile:

Device:

Try It Out

You will then see a number appear in your Microsoft profile.

On your device, you'll be prompted to verify that number by entering into the box that's provided.  Enter that number and click Yes.

Microsoft Profile:

Device:

Done

This is confirmation that the Microsoft Authenticator App has been successfully added to your Microsoft Account.