KBH University

Search for answers or browse our knowledge base.

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    When A PHQ-9 Is Required in an Assessment

    Table of Contents

    Completing in Neo Completing through the Client Portal/Staff App 🎥 Watch How It's Done 🎥

    Download the PHQ-9 Form

    The Patient Health Questionnaire (PHQ-9) can be completed via:

    • Neo (from the PHQ-9 screen or on paper and then scanned via Medical Records)
    • Client Portal
    • Staff App

    PHQ-9 

    • This screening is required for CCBHC clients aged 17 and older
    • Can be completed within 30 days of the Assessment, but must be completed before the Assessment is signed.
    • Scores of nine (9) or above will need to re-evaluate in six (6) months 

     

     

    Completing in Neo

    If you are completing the PHQ-9 with the client, face-to-face, there are two (2) ways to access the screening.

    Clicking the red, PHQ-9(Adult) button in the Presenting Problems section of the Assessment will generate a new instance of the screening and will load in a separate window right from the screen you're in.

    OR 

    Locate the PHQ-9(Adult) screening in the Client Menu.  You will find this listed under the Screenings category of the CCBHC section of the Client Menu.  The same is listed under the Screening section of the Clinical category.

     

    You can click the pushpin beside the menu item to pin it to your favorites for quicker access.

     

     

    Clicking Add PHQ-9(Adult) from this screen will generate a new instance of the screening and will load in a separate window right from the screen you're in.

     

    Completing through the Client Portal/Staff App

    The PHQ-9 (Adult) screening can be completed electronically using either the Client Portal or the Staff App.  This will require you to send out the form electronically via Document Delivery.  

    If you are unfamiliar with the process of using Document Delivery to send a document to the Client Portal/Staff App, follow these instructions.

     

     

    Refer to the chart below when navigating the screening portion of the Assessment.

     

    🎥 Watch How It's Done 🎥

     

     

    Still can't find what you are looking for?

    Your IT Support team is here for you.

    Contact Support

    Powered by Helpjuice