1. How to access Microsoft Teams

There are 3 primary ways to access Teams.

1. For the easiest experience you can use the Teams desktop app

It may be on your desktop:

Or you can find it by clicking on the window/ start menu and searching for Teams.

2. You may access teams online through  https://teams.microsoft.com and signing on with your KBH Microsoft Account.

3. You can also access it through the Microsoft Account on the KBH Staff Portal.

NOTE: You may be prompted to sign in with your KBH email and password.

In the Microsoft Web Account, you can find Teams under My Apps

2. How to Join a Teams Meeting

1. Option 1: Join from your email or outlook calendar by clicking on Join the meeting now in the body of the email.

Note: If you accept the meeting in your email, it will show on your Outlook calendar, you may join the meeting by double clicking to open the calendar item and clicking:

2. Option 2: Join from the Teams app. Once in the Teams app, select Calendar in the left toolbar:

Find the event on the calendar and click Join. 

Note: You may also join by double clicking on the calendar event and clicking Join the meeting now.

3. If/When prompted:

• Choose Open Teams App (recommended), or
• Choose Continue on this browser (no download needed)

3. Set Up Your Microphone and Camera (Before Entering the Meeting)

1. When you click Join, Teams will show a preview screen.

You can:

1. Turn your camera ON/OFF
2. Turn your microphone ON/OFF
3. Choose your devices:

• Click the small arrow next to the microphone or camera icons
• Select the correct microphone, speaker, or camera

4. During the Meeting

At the top or bottom of your screen, you will see a control bar with icons.

1. Microphone: mute/unmute yourself
2. Camera: turn camera on/off
3. React:  interactive emoji’s
4. Raise Hand: lets the presenter know you want to speak
5. Chat: type questions or comments (everyone can see them)
6. People: see who is in the meeting
7. Leave: exit the meeting when done

5. How to Use the Chat

1. Click the Chat icon in the meeting toolbar.
2. A panel opens on the right.
3. Type your message in the text box at the bottom.
4. Press Enter to send.

6. Tips:

1. Make sure you are on mute to prevent background noise, unless you are the speaker.

2. If you can’t hear the meeting:

• Check your computer volume
• Make sure your headphones or speakers are plugged in
• In the preview screen, confirm the correct speaker is selected

3. If others cannot hear you:

• Make sure your microphone is ON
• Choose the correct microphone from the device menu
• If using a headset, ensure it’s plugged in

4. If your camera won’t turn on:

• Close Zoom or other apps using your camera
• Try toggling camera OFF then ON

A strike through indicates it is OFF

5. If Teams freezes or is slow:

• Wait a minute to see if it’s just a glitch
• Leave and rejoin the meeting
• Restart your browser or the Teams app

6. How to React and Participate:

• Click the Reactions button to send emojis (thumbs up, clapping, etc.)
• Use Raise Hand to signal you want to talk