📧Add From A Quarantine Notification Email
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Receiving an email like this means someone is attempting to email you, but their message has been blocked by our email filtering system. Â To allow this message to come through to your inbox and allow future emails from the address to get to your inbox smoothly, you will first click Manage Quarantine.
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This will open up the Barracuda login page and auto-populate your email address.
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The quarantined email will be listed in your message log.
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Check the box next to the email and click the Deliver icon that's in the menu right above it.
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Select the Deliver and add the sender(s) to your allow list option and click Deliver.
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Your email will now be delivered to your Outlook inbox.
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To verify that the email address has been added to the Allow List, click Settings from the menu in the top left-hand corner.
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Click Sender Policy.
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You should find the newly added email on this list - it is listed in alphabetical order.
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📧Manually Add An Email Address
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Select Junk Email Filter from the Employee Links menu on the KBH Staff Portal Page.Â
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Enter your KBH email address.
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Enter your Microsoft password.
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Select Settings from the menu in the upper left-hand corner of the screen.
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Click Sender Policy.
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Type in the email address in the box under Sender. Â Under the Policy column, select exempt to allow emails from this address or block to block emails from this address. Â Click Add.
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Once added, the list will refresh but you'll find the address in its appropriate spot on the alphabetical list.
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