Completing a Service Plan Modification(SPM)

 

  1. An SPM is needed when:
  • A client would like a referral for additional services within KBH (Referral)
  • A client would like to continue with school-based services but needs to be transferred to a different clinician for any reason or move from a school-based program to another KBH program (Transfer)
  • A client needs to be closed to school-based services (Program Termination)
  • You need to end services with a client but keep them open to the school-based program (Provider Termination)

 

  1.  To start an SPM, open the client's chart in Neo and under the Client Menu click SPM - you should see a screen that looks like this:

 

 


 

Notice the tabs along the top – Referral, Transfer, Program Termination, Provider Termination. Each tab has a different purpose, which is stated above the tabs in Green (see step 1)

 

3.      Click on the tab needed and a new screen will pop up. The form will look slightly different based on which option you choose. Use the drop-down menus to complete the form. Notice the gray sections, these sections prepopulate for you. (Double-check you have the correct client.)  

 

 

Requested Date 

 

Will automatically fill in with today’s date.

Referred by

 

Your name

Program referring from

 

School based

Program Referring To

 

Choose from drop down

Location Referring To

 

Choose which KBH office

Provider Referring To

This drop down doesn’t have to be filled out unless the client is requesting a specific provider they would like to work with. If it is left blank the program will decide and assign the client to who they feel is an appropriate fit.

Reason for Referral/Comments

Briefly explain why the client/you are requesting the services for the client.

Who was this discussed with

List the people that this referral has been discussed with at a minimum this should include the client/guardian but could also include school staff, your supervisor, the provider you're referring to etc.

 

 

 

 

You have now completed the SPM for a referral to another program.  Sign the SPM using your electronic signature.  This will send the SPM to your supervisor for approval. If it’s time-sensitive, email your supervisor to alert them of the pending SPM.



 

Written By Amanda Griffin (Super Administrator)

Updated at May 30th, 2025


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