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If you have any questions regarding what to do please contact your supervisor. Help Hints Adding new cases Click...
August 14th, 2023 553 views 0 likes
Areas to Complete Service Detail Service Type - choose the section number your services fall under Request Type Procedures Be...
August 14th, 2023 607 views 0 likes
For additional time. This button will only be available for clients/programs that require SMI. Neo syncs with Atrezzo once a...
March 12th, 2024 167 views 0 likes
How-To Learn how to attach a document to an existing Mainecare Prior Authorization. Note: The document must already...
April 18th, 2024 420 views 0 likes
Is there a T1041 authorization in place? Yes ✅ No ❎ Is there an authorization service level...
August 27th, 2024 265 views 0 likes
Breakout Mainecare client? Yes No Is the billing location in Kennebec or Somerset County? Yes...
August 28th, 2024 167 views 0 likes
Issue : You've discharged a case in error(did not need discharge, incorrect date, etc.) To resolve : Ask Acentra to...
April 16th, 2025 19 views 0 likes
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