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    Neo Internal Emails

    Access internal communications and attachments

    Key Concept

    Access Neo internal emails externally.


     

    Features and Limitations

    This is a limited feature compared to its capabilities in Neo itself.

    You can:

    • Read incoming messages 
    • Respond to messages received
    • Open attachments

     

    You cannot:

    • Create a new email.
    • Attach documents

     

    Unread Email Notification 📸

    The envelope icon is always visible but will show a notification of a red blinking number, indicating the number of unread messages that you have in your inbox. 

     

    iPad View

     

    iPhone View


     

    Email Contents 📸

    Reply 

    Reply to sender

    Reply All

    Reply to everyone on the email thread

    Read

    Mark the email as read or unread

    Delete

    Delete the email

    File Attachments

    View file attachments

    Client

    View client chart information

     


    New Email Alert 📷

    Because you cannot create new emails through the app, when you click New email, an alert will pop up, giving you the option to be directed to the staff tab where you can access other ways to send outgoing messages. 

     

     



     

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