|
Click the Reports tab.
|
|
The Failed Activities report is located under the Utility Management category in the Report List.
|
|
Click Run Report.
|
|
Which staff's Failed Activities you will see will depend on your Neo security rights.
Some staff will see only their own Failed Activities.
|
|
Other staff will see their own Failed Activities as well as the staff that they supervise.
|
This report will provide you with each failed date of service (DOS) and the reason they're failing.
Failed Reasons:
- Billing Hold
- CI Eligibility
- Commercial Payor w/Telephone Place of Service
- Dependent Service Delay
- Grants Contracts
- Incomplete Address for Client
- Service Less than 8 Minutes
- Missing Client Payor Demographics
- Multiple Services Commercial Payor
- Multiple Services Not Complete
- Multiple Services with Failed
- No Authorization
- No Authorization CCBHC
- No DSM selected
- No Payor Release SA Billing Dx
- No Payor to Cover Activity
- No Primary Staff Credential
- No Program
- No Signed Note Attached
- No Treatment Plan
- No Treatment Plan Client Sig
- Non-Mappable DSM IV Selected
- Provider not in Credentialing Panel
- Unable to Determine Contract/Standard Fee Amount for
- Under 18 with NO Primary Caregiver
|
