There are four types of SPMs available for use on a client. You'll find a description of each option below. Please carefully note the differences in each option as it is a common error for staff to select a Provider Termination when their intention is a Program Termination and vice versa.
Referral |
Request a change in services for the client without actually modifying the current services. | |
Transfer |
Request a change from one program/staff for the client to a different program/staff. This means you are transferring the client within the same program to a different staff or from one program to another. If the transfer is between programs then it will break it out into a referral and a termination so each part can be handled separately. | |
Program Termination |
Request that a client be closed completely from a particular program. This means it will close the client to that program and ALL staff that are open to that client in that program will also be closed. | |
Provider Termination |
Request that a client be removed from a staff's caseload but continue to receive services in that program. |